Rules and Policies
General Rules and Polices
You must register and become a member of Monster Auto Auctions.
Your contact information must be updated regularly.
It’s your responsibility as a bidder to educate yourself on the auction process and our services.
Before you place a bid or buy a vehicle, we strongly advise you to educate yourself on the auction process and our Services.
Primarily, we want to make sure you understand the nature of your transaction with us. Although you ultimately purchase the vehicle from us (and not from Copart or the auction seller), at the time of your bid the vehicles listed on our website are offered for sale (through Copart auctions) by independent third-party sellers. In other words, the vehicles listed on our website are not owned by us nor in our inventory. Instead, the vehicles listed on our website are available for us to buy for the sole purpose of resale to you. The way this works is that when you place a bid on any vehicle using our Services, our software places a corresponding bid directly with Copart. If your bid is the winning bid, we are obligated to purchase the vehicle from the auction seller for the amount of your bid (plus applicable fees). More importantly, you are obligated to purchase that same vehicle from us for the amount of your bid (plus applicable fees).
In order to fully understand the auction process and our Services, we strongly recommend that you:
– Review our Member Terms and Conditions that you accepted at registration.
– Review our Website Terms of Service.
– Review our Privacy Policy.
– Review our Rules & Policies.
– Get familiar with your My Account page.
– Visit our Help Center.
– Learn How to Buy.
– Learn the terminology with our Glossary.
If you still have questions, you can send us an email at support@monsterautoauctions.com or call us at +1(888) 468-9188.
Do your own research.
We offer you the opportunity to get some great deals on some great vehicles. But, as you may know, purchasing a vehicle through an online marketplace presents a number of risks. Accordingly, you must do your own research to make sure you get the right vehicle for you.
Although each auction listing includes certain Vehicle Information, this Vehicle Information is provided by the auction seller and is for convenience only – meaning we do not independently review or verify any of the information provided, and we provide no representations, warranties, or guarantees regarding the accuracy or completeness of any Vehicle Information.
You must obtain a vehicle history report (when available), inspect the vehicle, and do your own research into the condition of the vehicle, the cost of any repairs that may be necessary, and your ability to register the vehicle in your state before placing a bid or purchasing a vehicle.
It’s your responsibility to review any agreement with any of our recommended service providers.
Although we may recommend or refer you certain third-party service providers for such things as vehicle history reports, inspection services and transportation services, any such service provider is an independent third-party that is not owned or operated by MonsterAutoAuctions. You understand and agree that if you decide to use any of any third-party service providers, your relationship with that service provider is governed by your contract or agreement (if any) with that service provider.
No matter the reason, a bid can’t be cancelled.
Once you commit to buying a vehicle, you must pay for it.
If you submit a bid in an auction, you are making an irrevocable offer to enter into a binding contract to buy that vehicle from us if your bid is accepted. The same is true if you choose to “Buy it Now”.
If you fail to complete your purchase for any reason, we may cancel your transaction and you may be subject to additional fees and charges. In other words, if you do not intend to purchase the vehicle, do not place a bid.
You must temper your expectations.
Many of the vehicles offered for purchase through our website are salvage or otherwise damaged vehicles. These vehicles may have additional or different damage than what is stated on the auction listing and may require substantial repairs at your expense. This is why we strongly recommend that you do your own investigation and research before placing any bid.
We make no representations, warranties, or guarantees regarding the condition or quality of the vehicles. All vehicles are sold “as is” and “where is” and “with all faults” and without any warranty of any kind, including any implied warranty of merchantability or fitness for a particular purpose.
Please carefully review the disclaimers in our Member Terms and Conditions for more information
Before a vehicle leaves the Copart Facility, it’s your responsibility to notify us of any problems.
If you (or your agent or representative) identify any issue or problem with your vehicle or if the vehicle does not match the auction listing, you must notify us before the vehicle leaves the Copart facility (or other location where your vehicle is awaiting pickup). Once your vehicle leaves the Copart facility (or other location where your vehicle is awaiting pickup), you accept your vehicle “AS IS” and “WHERE IS” and “WITH ALL FAULTS”.
You must notify us of any problems before the vehicle leaves the Copart facility.
If you (or your agent or representative) identify any issue or problem with your vehicle or if the vehicle does not match the auction listing, you must notify us before the vehicle leaves the Copart facility (or other location where your vehicle is awaiting pickup). Once your vehicle leaves the Copart facility (or other location where your vehicle is awaiting pickup), you accept your vehicle “AS IS” and “WHERE IS” and “WITH ALL FAULTS”.
Membership Rules & Policies
You must meet the requirements to register.
By registering to create a Member Account, you represent and confirm that: (a) you are at least 18 years of age; (b) you can enter into a legally binding contract; and (c) you have the right, authority, and capacity to enter into and comply with our Member Terms and Conditions.
The account information that you’ll submit must be accurate.
At the time of registration, you must provide accurate and complete account information (including name, address, and telephone number) and must maintain a valid email address. You must not provide false or invalid contact information. You also agree to update your account information via your My Account page as needed to keep it accurate and complete. You are solely responsible for any liabilities, losses, or other issues caused by your failure to update your account information.
Please see our Privacy Policy for more information on how we collect, use, process, and share your data.
You allow us to access information from third-part services.
If you choose to register using a third-party service like Facebook or Google, you give us permission to access and use your information from that service as permitted by that service, and to store your login credentials for that service. For more information on the types of information we collect from these third-party services, please read our Privacy Policy.
It’s your responsibility to keep your account login credentials secure and confidential.
Upon completion of the registration process, you will receive an email from us with the login credentials associated with your Member Account. As between you and others, your Member Account belongs to you. You agree that:
– You will keep your password secure and confidential
– You will not transfer any part of your Member Account
– You will not register for or create more than one Member Account
– You will comply with our Member Terms and Conditions and all applicable laws and regulations regarding your use of our Services
– You are responsible for all bidding and other activity that occurs through your Member Account (whether through our Services, Copart’s website, or through kiosks at auction facilities)
You allow us to contact you using the information you provided at registration.
We sometimes need to contact you regarding your account and your bidding or purchasing activity, so you agree that we may contact you using the contact information you provide at registration.
– By providing a telephone number during registration, you agree to receive calls from us
– If the telephone number provided is a mobile number, you agree to receive SMS or other text messages (standard minute and text charges may apply)
– By providing a valid email address during registration, you agree to receive emails from us and that all notices or communications sent to you via email satisfy any legal requirement that such communications be in writing
You allow us to send you marketing and promotional materials.
You acknowledge and agree that you have affirmatively requested to receive marketing and promotional materials via mail, email, and facsimile. You may opt-out of receiving these materials by following the instructions in the relevant communication.
Please see our Privacy Policy for more information on how you can manage your data and communication preferences.
Choosing a membership option upon registration is required.
We offer 3 membership options:
BASIC MEMBERSHIP: A Basic Membership is a free membership that allows you to use our Services to purchase one vehicle via preliminary bidding only. Your membership begins immediately upon registration. You can upgrade your Basic Membership to an Advanced or Premium Membership at any time.
PREMIER MEMBERSHIP: An Advanced Membership is a 1-year paid membership that allows you to use our Services to purchase an unlimited number of vehicles. The amount of the annual Advanced Membership fee is available here. Your 1-year paid membership begins immediately upon registration. Your Advanced Membership will automatically renew upon the expiration of your 1-year Advanced Membership period and you will be charged a non-refundable Advanced Membership fee for the renewal of your Advanced Membership unless you cancel the automatic renewal of your Advanced Membership via your My Account page before the expiration of your 1-year Advanced Membership period. If you choose not to renew your Advanced Membership, your Member Account will revert to a Basic Membership after the expiration of your 1-year Advanced Membership period.
PREMIER + MEMBERSHIP: A Premium Membership is a 1-year paid membership that allows you to use our Services to purchase an unlimited number of vehicles. The amount of the annual Premium Membership fee is available here. Your 1-year paid membership begins immediately upon registration. Your Premium Membership will automatically renew upon the expiration of your 1-year Premium Membership period and you will be charged a non-refundable Premium Membership fee for the renewal of your Premium Membership unless you cancel the automatic renewal of your Premium Membership via your My Account page before the expiration of your 1-year Premium Membership period. If you choose not to renew your Premium Membership, your Member Account will revert to a Basic Membership after the expiration of your 1-year Premium Membership period.
You can only register for a basic membership once.
You may not register for more than one Basic Membership under the same name, email address, or credit card. In the event that you create more than one Basic Membership, you agree to pay the non-refundable annual membership fee for an Advanced Membership for each additional account created with the credit card provided at the time of registration and/or the credit card on file for your Member Account (and hereby expressly authorize such payment).
You allow us to notify you of your automatic upgrade or renewal via email.
You agree that we may send you notifications related to the automatic upgrade and renewal of your Member Account at the current email address you have provided to us.
We will send an email to this email address approximately one week prior to your renewal date. If you do not wish to renew your membership you must cancel the renewal at least one day prior to the renewal date.
Monster Auto Auctions’s Membership Refund Policy
Membership cancellations received within fourteen (14) days from the date of a Member’s initial registration may be eligible to receive a full refund if the Member has not used any of the Membership allowed services and or benefits. Member is not eligible for any refund of a Membership which is received after the above reference deadline or in situations where Membership services and or benefits have been utilized.
Cancellations will be accepted via phone or e-mail and must be received by the stated cancellation deadline. In addition:
- All refund requests must be made by the member or credit card holder.
- Refund requests must include the name of the member and/or transaction number.
- Refunds will be credited back to the original credit card used for payment.
- All benefits and incentives received by the participant will be cancelled.
By purchasing a Membership, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
Only Membership may be refunded under these circumstances. All other sales are final.
A security deposit is required to activate a Member Account
You must maintain a security deposit (“Security Deposit“) of at least $725 USD at all times to keep your Member Account active. Your initial Security Deposit is required before you are able to bid on any vehicle.
A copy of your valid photo ID is required to activate your Member Account.
Before you are allowed to bid on or purchase a vehicle using our Services, you must upload a copy of your valid driver’s license, passport, or other government-issued photo ID.
You will treat other members and our employees with respect and civility at all times.
Conduct, language, or behavior that is unlawful, harassing, abusive, threatening, defamatory, obscene, offensive, abusive, hateful, inflammatory, profane, objectionable, or otherwise violates the legal rights (including without limitation rights of privacy) of others is not acceptable and may result in the termination of your Member Account.
We reserve the right to terminate or suspend your Member Account.
If we determine or suspect that you have participated in collusion with any other member or violated any terms of our Member Terms and Conditions, Rules & Policies, any laws, or the rights of other members, our employees, or any third-party, we may take any of the following actions:
– Immediate suspension or termination of your Member Account and/or use of Services
– Cancellation of any pending or completed transaction
– Legal proceedings against you for reimbursement of all related losses and costs (including without limitation reasonable attorney fees)
– Disclosure of such information to law enforcement authorities or other relevant third-parties
The responses above are not limited, and we may take any other actions or seek any other remedies we reasonably deem appropriate.
You agree that if we terminate or suspend your Member Account, you will not receive a refund. On termination or suspension, you lose your access to and use of our Services.
You have the right to cancel your Member Account.
You may cancel your Member Account at any time if the following conditions are met:
– You do not have an unpaid account balance;
– You do not have any pending bids or transactions; and
– You are not in violation of our Member Terms and Conditions.
Your cancellation request must be submitted via your My Account page and you must obtain a membership cancellation number. You agree that if you cancel your Member Account, you will not receive a refund. On cancellation, you lose your access to and use of our Services.
We reserve the right to collect your unpaid account balance even if your member account is terminated or cancelled.
Even if we terminate or suspend your Member Account or if you cancel your Member Account for any reason, you still must pay any and all unpaid account balance that you owe for your use of our Services.
Please see our Help Center and Registration and Membership FAQ section for more information.
Monster Auto Auctions’s Security Deposit Rules & Policies
A security deposit is required to activate a Member Account.
You must submit and maintain a security deposit (“Security Deposit“) of at least $725 USD at all times to keep your Member Account active. Your initial Security Deposit is required before you are able to bid on any vehicle.
Your security deposit sets your Buyer Power.
Your Security Deposit represents 10% of your maximum bid (“Buyer Power“). For example, the minimum Security Deposit of $600 USD enables you to bid up to $6,000 USD.
If you want to increase your Buyer Power, you must increase your security deposit.
The minimum Security Deposit allows you to be the current high bidder on a maximum of 1 vehicle at any given time. If you wish to be the high bidder on more than 1 vehicle at any given time, you must submit a separate Security Deposit for each additional vehicle.
You may only increase your Security Deposit in increments of $100 USD. For each $100 USD increase to your Security Deposit, your Buyer Power will increase by $1,000 USD.
Bidding on more than 1 vehicle requires additional security deposit
If you wish to place a bid in an amount higher than the initial $6,000 USD Buyer Power, you must increase the amount of your Security Deposit via your My Account page. But keep in mind that you may not be able to increase your Security Deposit during an auction if the bids exceed your limit, so remember to add a high enough Security Deposit before the auction begins.
Please visit your My Account page to manage your Security Deposit.
Security Deposit made by credit card may need reauthorization.
We reserve the right to change the requirements for your Security Deposit for any reason.
We may change the requirements for your Security Deposit at any time for any reason. This includes without limitation raising the minimum Security Deposit amount, changing how your Buyer Power is calculated, and changing the accepted form of payment.
Your Security Deposit cannot be used to pay for a vehicle purchase
You cannot use your Security Deposit to pay for any vehicle (or any portion thereof), but we may (in our sole discretion) use your Security Deposit to pay for unpaid fees.
However, if your Security Deposit was made by wire transfer, we may (in our sole discretion) apply any or all of your Security Deposit to the unpaid purchase price of any vehicle or any unpaid fees.
Your Security Deposit will be released/refunded upon your request.
We will release/refund your Security Deposit upon your request if:
– You do not have an unpaid account balance;
– You do not have any pending bids or transactions; and
– You are not in violation of our Member Terms and Conditions.
Security Deposit release/refund requests must be submitted via your My Account page and a confirmation number must be obtained.
Once your Security Deposit is released/refunded, you will no longer be able to bid on vehicles.
Security Deposits made by a credit card may not receive an actual “refund”
If you make your Security Deposit by credit card, we may place a temporary “hold” in the amount of your deposit rather than charging your credit card. This “hold” appears on your credit card account as a pending transaction, but you do not actually pay us this money. Therefore, to “refund” your Security Deposit, we simply release the “hold” and the pending transaction is removed. Depending on your bank, this may take up to one statement cycle for the pending transaction to be removed.
Security Deposits made by wire transfer are refunded by check.
If the Security Deposit payment was made by wire transfer, the refund will be issued by check and sent via regular mail. Please allow up to 30 business days for all refund and release processing.
Bidding Rules & Policies
We want to maintain a fair and enjoyable marketplace for our members. So before you start bidding, we ask that you review and understand the following:
– Member Terms and Conditions
– Rules & Policies
– Website Terms of Service
– Privacy Policy
We also ask that you review the following tips and information on how to use our website and Services:
– Help Center
– How to Buy
– Glossary
If you have any questions, please contact our buyer services team at support@monsterautoauctions.com or +1(888) 468-9188 before you bid.
Remember, we are merely a marketplace that does not provide any representations, warranties, or guarantees regarding the quality or condition of vehicles listed on our website. We strongly encourage and advise you to inspect any vehicle prior to placing any bid or agreeing to purchase any vehicle.
You acknowledge that a bid can’t be cancelled, no matter the reason.
You agree that you are obligated to pay the amount of any bid (plus all applicable fees) that you submit or authorize (or is otherwise submitted or authorized through or under your Member Account) if your bid is accepted. This includes all bids placed during the Preliminary Bidding Period and the live Virtual Auction and applies regardless of how or where your bid is placed.
You acknowledge that Copart may reject your bid.
Copart (as operator of the auction) may in its sole discretion reject or cancel any bid at any time and for any reason without prior notice to you or MonsterAutoAuctions. Should a dispute arise regarding a bid, Copart (as the operator of the auction) is the exclusive deciding authority with sole discretion in resolving disputes. You acknowledge and agree that any such rejection or cancelation is not within our control or discretion, and hereby release us from any related liability, damages, and losses. Please review our general release in our Member Terms and Conditions for more information.
You acknowledge that Copart may cancel a sale.
Copart (as the operator of the auction) may in its sole discretion postpone, cancel, or withdraw a vehicle from a sale at any time and for any reason without prior notice to you or MonsterAutoAuctions. You acknowledge and agree that any such postponement, cancellation, or withdrawal is not within our control or discretion and hereby release us from any related liability, damages, and losses. Please review our general release in our Member Terms and Conditions for more information.
Bids made during the live auction prevail over preliminary bids of the same amount.
Bids made during the live Virtual Auction will prevail over any bids made during the Preliminary Bidding Period of the same amount. For example, if you submit a maximum bid of $1,000 during the Preliminary Bidding Period and someone places a bid of $1,000 during the live Virtual Auction, you will lose unless you increase your bid amount during the live Virtual Auction.
Choosing the “But It Now” option makes you obligated to purchase the vehicle at the stated price.
Certain vehicles are offered for sale with a “Buy It Now” option that allows you to purchase the vehicle immediately at a price set by the seller before the vehicle goes up for auction. If you select the Buy It Now option, you are obligated to purchase the vehicle for the stated price (plus applicable fees). You cannot retract, delete, or cancel a Buy It Now bid for any reason.
You acknowledge that certain vehicles are sold "On Approval".
Even if you placed the high bid, you are not obligated to purchase a vehicle sold “On-Approval” unless and until Copart (as the operator of the auction) notifies us of acceptance of your bid. In some instances, it may take up to 3 business days (including the auction date) for the seller of an “On-Approval” vehicle to provide Copart with notice of acceptance of a bid.
You agree that your bid is not accepted or rejected unless or until you receive notification from us of the same, even if you do not receive such notice within 3 business days. You agree that the acceptance or rejection of your bid for “On-Approval” vehicles is not within our control or discretion and hereby release us from any related liability, damages, and losses. Please review our general release in our Member Terms and Conditions for more information.
You acknowledge that certain vehicles are sold "On Minimum Bid".
A vehicle sold “On Minimum Bid” means that the seller established a minimum bid or reserve price before the auction. If you are the high bidder and your high bid meets or exceeds the minimum bid, you will be obligated to purchase the vehicle at the end of the auction. However, if you are the high bidder but your bid does not meet or exceed the minimum bid, you will not be awarded the vehicle at the end of the auction. Instead, once the auction ends, you have the option to: (a) maintain your high bid or (b) increase your high bid. Additionally, the seller has the option to: (a) accept your high bid, (b) reject your high bid, or (c) make a counter offer.
You can increase your chances of winning vehicles listed as “On Approval” or “On Minimum Bid” with our Win Guarantee.
With our Win Guarantee, you authorize us to negotiate directly with the seller to purchase the vehicle for an amount less than or equal to your maximum bid or the seller’s reserve price (whichever is less), plus applicable fees. We will negotiate in small increments in an effort to obtain the best possible price for resale to you.
If the seller makes a counter offer, your high bid can’t be cancelled and will remain open
You acknowledge and agree that even if the seller makes one or more counter offers, your high bid on any vehicle is an offer that cannot be revoked or cancelled and shall remain open to acceptance by the seller until 8:00 pm (Pacific) on the next business day after the auction date.
For example, you bid $5,000 on Vehicle A and your bid is the highest bid at the end of the auction. After the auction ends, the seller makes a counter offer of $6,000. Even if you do not accept the seller’s counter offer of $6,000, the seller may still accept your high bid of $5,000 before 8:00 pm (Pacific) on the next business day. You may not revoke or cancel your bid, even if the seller makes one or more counter offer. You agree that your high bid is not accepted or rejected unless or until you receive notification from us of the same. You agree that the acceptance or rejection of your bid for an “On Minimum Bid” vehicle is not within our control or discretion and hereby release us from any related liability, damages, and losses. Please review our general release in our Member Terms and Conditions for more information.You cannot bid on your own vehicle.
We may offer consignment sales for certain vehicles. If you consign a vehicle for sale, you may not bid on this item. We call this “shill bidding” and it is a violation our policies and is against the law in many states & provinces.
Similarly, if you know the seller of the vehicle, you cannot bid on the vehicle for the purpose of driving up the selling price. This rule applies to family, friends, partners, roommates, coworkers, employees, and others.
We allow you to inspect or preview a vehicle in the Copart yard.
During any Preliminary Bidding Period (which ends 1 hour before the live auction), you may be able to preview and/or inspect any vehicle offered at a scheduled sale at a Copart facility in person. Copart may charge a fee for you to enter the Copart facility to preview or inspect a vehicle. It is your responsibility to determine your ability to preview or inspect any vehicle and the type and amount of any related fees prior to arriving at the Copart facility.
You agree that your ability to preview or inspect a vehicle and the type and amount of any related fees charged by Copart are beyond our control. Accordingly, you hereby release us from any related liability, damages, and losses. Please review our general release in our Member Terms and Conditions for more information.
The title you may receive might be different than (but similar to) the title or ownership document state and type that is listed on the lot listing page for out of state purchases.
Due to variations in applicable law, you may receive a title or ownership document which is different than (but similar to) the title or ownership document that is listed on the lot listing page if purchasing a vehicle from out of state. For example, depending on your location, if you are an Idaho resident and you purchase a vehicle that is currently located in Nevada, you may receive an Oregon salvage certificate of title. Processing times for different (but similar) titles or ownership documents may take 5-7 weeks and result in additional fees.
Payment Rules & Policies
We have very specific rules and policies related to the timing and methods of payment. We want to make sure that you understand and are prepared to complete your transaction, so please review the following rules and policies carefully before bidding.
It’s your responsibility to know the type of amount of all applicable auction fees before bidding.
All vehicles purchased using our Services are subject to certain auction fees charged by MonsterAutoAuctions (“MonsterAutoAuctions Fees”) and by Copart (“Copart Fees”) (collectively “Auction Fees”). The type and amount of applicable fees is available here. You may also use our Fees Calculator on each lot listing page to see an estimate of your total purchase price (including all Auction Fees) based on your bid amount before you place your bid.
The Auction Fees apply to each vehicle you purchase using our Services. You are responsible for knowing the type and amount of fees that apply before placing your bid.
The Fees Calculator available on the lot listing page provides an estimate only.
Each lot listing page includes a Fees Calculator to help you decide whether and how much to bid on any given vehicle. We try to include all applicable fees and taxes in our Fees Calculator, but due to the variability in the type and amount of fees and taxes that may apply to any given transaction, we cannot guarantee that the Fees Calculator is accurate or complete. As a result, it is your responsibility to determine the total purchase price for any vehicle based on your bid amount, and you acknowledge and agree that you are obligated to pay the full amount stated on your invoice even if it does not match the estimate provided by the Fee Calculator. If you dispute the amount on your invoice, you must notify us before you pay. You acknowledge and agree that once you pay your invoice, there are no refunds for any reason and you have waived your right to dispute the amount.
You must pay all sales, consumption, and use taxes related to your purchase of any vehicle using our Services.
You must pay all sales, consumption, use, and other applicable taxes charged by any local, state, and federal governing body or taxing authority that are based on your purchase of any vehicle from us.
Additionally, you must reimburse us for all sales, consumption, use, and other applicable taxes charged by any local, state, and federal governing body or taxing authority that are based on our purchase of any vehicle from an auction seller for resale to you.
You are responsible for determining the type and amount of any such taxes before placing your bid.
You must indemnify us for any sales tax if purchasing vehicles at wholesale.
If you are purchasing vehicles from us at wholesale pursuant to a sales tax exemption certificate, you agree to indemnify and defend MonsterAutoAuctions from any and all damages or losses of any kind (including without limitation sales tax assessments, fines, penalties, damages, and other costs or expenses, including attorney fees), incurred as a (direct or indirect) result of a determination, decision, or ruling by any taxing authority that the transaction was subject to the payment of sales, use, excise, or other applicable tax.
We only accept payments via wire transfer.
Payment for the purchase of any vehicle (including applicable Auction Fees) must be made by wire transfer only. No other payment method is accepted. If you make or attempt to make payment by any other method, we reserve the right to cancel your purchase and relist the vehicle (see below).
We must receive your payment on the next business day after we send you an invoice.
Payment for your purchase of any vehicle (including applicable Auction Fees) must be received by MonsterAutoAuctions before 5:00 pm (EST) on the next business day after we send you an invoice. A “business day” is any weekday that is not a US federal holiday. (Note: International customers must pay by 5:00 pm (Pacific) on the second business day after we send you an invoice.)
If you don’t pay on time, we will charge you a late fee.
In the event your full payment for the purchase of any vehicle (including applicable Auction Fees) is not received by MonsterAutoAuctions before the payment deadline, you must pay late payment fees (“Late Fees“). The type and amount of applicable fees is available here.
You will not be charged any Late Fees after your purchase is canceled and the vehicle is relisted (see below) or after your vehicle is declared abandoned (see Vehicle Pick Up Rules & Policies). If you have saved your credit card on file with us, you authorize us to automatically charge those Late Fees to that credit card.
If your vehicle is not picked up on time from the Copart facility, we will charge you a storage fee.
If any vehicle you purchase using MonsterAutoAuction‘s Services is not removed (see Vehicle Pick Up Rules & Policies) from the Copart facility (or other location where your vehicle is awaiting pickup) (“Facility”) within the time limit set by that Facility, you must pay vehicle storage fees (“Storage Fees”) to MonsterAutoAuctions. The number of days you have before you begin incurring fees (3-5 days after the auction), and the amount of those fees (up to forty dollars ($40) per day), will vary based on each Facility’s policies. It is your responsibility to review the Facility’s Storage Fees prior to bidding on any vehicle.
You acknowledge and agree that we incur storage fees charged by Copart (as the operator of the auction and owner of the lot where the vehicle is stored) in the amount of the Storage Fees that we charge you. You agree that the Storage Fees are reasonable and are not a penalty or “liquidated damages” but instead represent the actual amount of losses that we will incur in the event that you fail to complete your purchase transaction.
You will not be charged any Storage Fees after your vehicle is declared abandoned (see Vehicle Pick Up Rules & Policies). If you have saved your credit card on file with us, you authorize us to automatically charge those Storage Fees to that credit card.
You will not be charged any Late Fees after your purchase is canceled and the vehicle is relisted (see below) or after your vehicle is declared abandoned (see Vehicle Pick Up Rules & Policies). If you have saved your credit card on file with us, you authorize us to automatically charge those Late Fees to that credit card.
Transaction fees must be paid even if you do not complete your purchase transaction.
If you do not complete your purchase transaction (by failing to pay or for any other reason) before the payment deadline, you acknowledge and agree that you still must pay your MonsterAutoAuctions transaction fee. The amount of the MonsterAutoAuctions transaction fee depends on your membership level and is available here.
If you don’t complete your purchase, we will charge you a relist fee
If you do not complete your purchase transaction (by failing to pay, failing to pay in full, or for any other reason) before the payment deadline, you acknowledge and agree that we will cancel your purchase and request that Copart relist the vehicle for sale through the auction. If this occurs, you must pay the applicable relist fees (“Relist Fees“). The Relist Fee is the sum of Copart’s Fee plus MonsterAutoAuction’s Transaction Fee. The type and amount of applicable fees is available here.
All Relist Fees must be paid by wire transfer or by credit card and are due at 5:00 pm (Pacific) on the next business day after you receive an invoice for Relist Fees or other written notice from us that we cancelled your purchase and the vehicle will be relisted. If you do not pay your Relist Fees by the applicable deadline, you may incur Late Fees.
You acknowledge and agree that Copart (as the operator of the auction) charges us (as the original purchaser of the vehicle from the auction seller) fees in the amount as indicated in the calculation of the Relist Fees, and that you are responsible for payment of both Copart’s Fee and the MonsterAutoAuctions Transaction Fee. You agree that the Relist Fees are reasonable and are not a penalty or “liquidated damages” but instead represent the actual amount of losses that we will incur as a direct result of your failure to complete your purchase transaction.
We reserve the right to apply payments received to pre-existing unpaid account balances.
You acknowledge that we may (in our sole discretion) bill your credit card for, and or apply all or any portion of your wire transfer (or any other) payment amount (regardless of your intended or specified purpose) to any pre-existing unpaid account balance (including without limitation unpaid Membership Fees, Auction Fees, Storage Fees, Late Fees, Relist Fees, and other applicable fees) before applying it to the purchase price for any vehicle purchased using our Services.
For example, if you make a wire transfer payment of $1,000 USD for the purchase of Vehicle B, but have an unpaid balance of Relist Fees in the amount of $600 USD related to Vehicle A, we may first apply $600 USD of your $1,000 USD payment towards the unpaid Relist Fees for Vehicle A, with the remaining $400 USD applied towards payment for purchase price of Vehicle B, with a remaining balance owed on Vehicle B of $600 USD. You may be subject to Late Fees and Storage Fees until the remaining balance for Vehicle B is paid in-full. Additionally, if Vehicle B is not paid in-full, we may cancel the sale and relist Vehicle B, in which case we may deduct the applicable Relist Fees and any other unpaid amounts from your payment balance and refund you the difference (if any).
Regardless of how your payment is applied, you acknowledge and agree that we have no duty or obligation to release any vehicle or any vehicle title or ownership document to you if you have an unpaid account balance (see below).
Your Security Deposit cannot be used to pay for a vehicle purchase
You cannot use your Security Deposit to pay for any portion of your vehicle purchase. Payment for the purchase of any vehicle (including applicable Auction Fees) must be made by wire transfer only.
We reserve the right to use your security deposit as payment for your unpaid fees.
If you have any unpaid fees for any reason, you agree that we may (in our sole and absolute discretion) use your Security Deposit to pay for the unpaid amount. By utilizing our Website, products, and Services, you expressly authorize us to charge your credit card for the all amounts owed, even if it exceeds the amount of your existing Security Deposit.
If you do not pay us, we may apply for an Ontario title on your behalf and place a lien on your vehicle.
You are responsible for the full payment of all fees and charges incurred by you in connection with your use of our Services. If you fail to pay any amount owed for any reason, you agree that we may complete and submit an Ontario Application for Title and Registration (or other appropriate form) on your behalf that lists MonsterAutoAuctions d/o 122077124 Canada Inc., as a security interest holder to secure our right to payment. To facilitate this process, you must sign a Limited Power of Attorney document (included in your sale documents) that authorizes us act as your representative and to sign your name to any forms necessary concerning the titling or registration of your vehicle. You expressly acknowledge and agree that our authority under this Power of Attorney includes the authority to sign your name (or on your behalf) to agree to a lien on your vehicle for any unpaid amount owed to us related to your purchase of the vehicle. If you fail to sign this Limited Power of Attorney document, we may cancel your purchase transaction.
Accordingly, by signing the Power of Attorney and purchasing any vehicle using our Services, you expressly grant us (MonsterAutoAuctions d/o 122077124 Canada Inc.) a security interest in that vehicle, which we may perfect in accordance with Ontario lien and storage act . You acknowledge that this lien may prevent you from selling or transferring the vehicle or from titling or registering the vehicle in another state or jurisdiction.
Moreover, you acknowledge that we may foreclose on our security interest if you do not pay the full amount owed.
We reserve the right to send you to collections, if you don’t pay us.
You are responsible for the full payment of any and all fees and charges incurred by you in connection with your use of our Services. If you fail or refuse to pay any amount owed for any reason, and we refer your past due account to a third-party for collections purposes, you agree that we may add the reasonable collections fee of $50 USD to the original amount owed.
Your membership account or bidding privileges may be suspended due to an unpaid balance
You acknowledge and agree that we may (in our sole and absolute discretion) suspend your Member Account or otherwise revoke your bidding privileges if you have an unpaid account balance.
The "sale date" for any vehicle you purchase is the date on which you take possession of the vehicle.
You acknowledge and agree that the “sale date” for any vehicle You purchase using our Services is the date on which You take possession of the vehicle, and not the auction date or the date on which Your bid is accepted. Because You are prohibited from picking up the vehicle Yourself, this means that the “sale date” will likely be the date on which Your vehicle is picked up by the transporter hired to deliver Your vehicle to You.
Ownership of your vehicle will be transferred to you after the sale date.
Upon acceptance of your bid by the auction seller, Copart (as the operator of the auction and authorized agent of the seller) has approximately 30 days to transfer or reassign (as applicable) the vehicle’s title or ownership document to us. Upon receipt, we will transfer or reassign (as appropriate) the vehicle’s title or ownership document to you.
We may use an affiliated dealer/dismantler to transfer or reassign your vehicle's title or ownership document to you.
Due to variations in applicable law, the title or ownership document for your vehicle may be transferred or reassigned (as applicable) by MonsterAutoAuctions or by one of our affiliated dealers/dismantlers. For this limited purpose, references in these Rules & Policies and our Member Terms and Conditions to “we” or “us” or “our” or “MonsterAutoAuctions” shall include a reference to our affiliated dealers/dismantlers.
There may be delays in the transfer or reassignment of your vehicle's title or ownership document that are unavoidable or beyond our control.
You acknowledge that, due to the nature of the transactions involved in this type of sale, there may be delays in our transfer or reassignment of the title or ownership document to you that are unavoidable or beyond our control. As a result, you may not receive your title or ownership document within the time limit (if any) specified by applicable law. In the unlikely event that there is a delay, we will do our best to notify you and update you on the status.
We may use an affiliated dealer/dismantler to transfer or reassign your vehicle's title or ownership document to you.
Under no circumstances will the title or ownership document of any vehicle be transferred or assigned to any person or entity other than you.
You are responsible for transfer of ownership and registration.
Except where we submit an application for title on your behalf, you are responsible for the transfer of ownership of your vehicle (including without limitation registration in your name, if applicable) and hereby release us from and agree to defend and indemnify us against any related liability, damages, and losses. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
If you have an unpaid account balance, or have violated any of our terms, we reserve the right to refuse any vehicle or ownership documents from getting released.
You agree that we have no duty or obligation to release any vehicle or any vehicle title or ownership document, even if you have sent full payment for the purchase price and applicable Auction Fees related to the vehicle at issue, if (a) you have not submitted your signed sale documents; (b) you have an unpaid account balance (related to this vehicle or otherwise); or (c) you are in violation of our Member Terms and Conditions.
For example, if you purchase Vehicle A for $1,000 USD (including the purchase price and applicable Auction Fees) and send a wire transfer to us in this amount, but you have a pre-existing unpaid account balance of $500 USD related to unpaid Relist Fees for Vehicle B, we have no duty or obligation to release Vehicle A to you (even though you may believe that you have paid for Vehicle A) until you pay your unpaid account balance of $500 USD.
You may be subject to Late Fees and Storage Fees until the remaining account balance is paid in-full. Additionally, if your unpaid account balance is not paid in-full, we may cancel the transaction and relist Vehicle A, in which case we may deduct the applicable Relist Fees and any other unpaid amounts from your payment balance and return you the difference (if any) to you.
Other than as provided herein under Membership Refund Policy, there are no refunds for any reason.
You agree that due to the non-cancelable and irrevocable nature of the vehicle purchase transaction(s) entered into using our Services, all fees and charges (including without limitation any vehicle purchase price, Membership Fees (outside of the limited exclusions provided in the Membership Refund Policy), Auction Fees, Storage Fees, Late Fees, Relist Fees, and other applicable fees) are non-refundable, and no refund will be processed for any reason.
We repeat, other than the limited situations where memberships may be refundable: No refunds for any reason.
Delivery Rules & Policies
You must arrange for your vehicle to be picked up by an approved transporter.
No vehicle may be driven away from the Copart facility (or other location where Your vehicle is awaiting pickup). Unless the vehicle You purchased is located in the same state as Your address in our membership records, You must arrange for Your vehicle to be picked up (or otherwise removed) from the Copart facility (or other location where Your vehicle is awaiting pickup) by an approved transporter. If the vehicle You purchase is located in the same state as Your address in our membership records, You will be automatically enrolled in MonsterAutoAuctions Home Delivery. With MonsterAutoAuctions Home Delivery, MonsterAutoAuctions or an MonsterAutoAuctions affiliated entity will deliver the purchase to You, for an additional fee. All purchases from in-state auctions require MonsterAutoAuctions Home Delivery.
Auction lot locations.
Due to variations in applicable law or the operating procedures of our vendors, Your shipping company may be required to pick up Your vehicle from a location other than the Copart lot where the vehicle was located at the time of the auction. For example, even if a vehicle is located at a Copart lot in Sacramento, CA, at the time of the auction, Your pickup location may be Portland, OR. This may result in longer delivery times and additional delivery costs.
Unless your vehicle is located in the same state as on your membership account, you must arrange for your vehicle to be picked up by a shipping company within 10 days.
If a vehicle is not removed from the Copart facility (or other location where Your vehicle is awaiting pickup) within 10 days from the date bid acceptance (regardless of payment status and for whatever reason), You acknowledge and agree that we may (in our sole and absolute discretion) declare the vehicle ABANDONED.
Once a vehicle is declared abandoned, we have the right to sell it.
You agree that once a vehicle is declared abandoned, we have the right to sell the vehicle at auction (or in any other commercially reasonable manner). Upon the sale of the abandoned vehicle, we will deduct from the proceeds the reasonable costs and expenses of the sale and any unpaid account balance You have and then disburse the remainder (if any) to You.
You agree that the sale of an abandoned vehicle through an auto auction (operated by Copart or otherwise) is a commercially reasonable method of sale (regardless of the amount of the sale price) and further agree that we have no obligation to place a minimum or reserve price on the vehicle. You hereby release us from any liability, damages, and losses related to the sale of any abandoned vehicle. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
If you have an unpaid account balance, or have violated any of our Member Terms and Conditions., we reserve the right to not to release any vehicle to you.
You agree that we have no duty to release any vehicle to You (or the shipping company) if You have an unpaid account balance (including without limitation vehicle purchase price, Membership Fees, Auction Fees, Storage Fees, Late Fees, Relist Fees, and other applicable fees related to this vehicle or otherwise) or are otherwise in violation of our Member Terms and Conditions.
The moment you put up a bid, you accept all risk of loss for any vehicle you want to purchase.
Beginning from the time Copart (as the operator of the auction) or the auction seller accepts Your bid, You acknowledge and agree that the Copart facility (or other location where Your vehicle is awaiting pickup) is acting as bailee of Your vehicle until such time as the vehicle is removed from the Copart facility (or other location where Your vehicle is awaiting pickup). You agree that under the terms of this bailment, neither MonsterAutoAuctions nor Copart is liable for damage to or loss of Your vehicle (or any portion or parts thereof) due to operational procedures in place at the Copart facility (or other location where Your vehicle is awaiting pickup), acts of theft or vandalism, weather, acts of God, or any other reason.
When your vehicle is being picked up and transported, you are responsible for your and the shipper’s compliance with all applicable laws, rules, and regulations.
You agree to comply, and to cause Your agents and representatives (if any) to comply, with all applicable laws and regulations when they remove Your vehicle from a Copart facility (or other location where Your vehicle is awaiting pickup), including without limitation properly loading and securing Your vehicle for safe travel. Copart personnel may load or assist in loading Your vehicle at Your request, but under no circumstances will MonsterAutoAuctions or Copart have any liability whatsoever for any damages or losses of any kind arising out of or in any way related to the loading and/or securing of Your vehicle for transport. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
Once a vehicle is removed from the Copart facility, you agree to accept the vehicle “AS IS” and “WHERE IS” and “WITH ALL FAULTS”.
Once Your vehicle is removed (whether it is removed by You or by anyone acting on Your behalf) from the Copart facility (or other location where Your vehicle is awaiting pickup), You accept the vehicle “AS IS” and “WHERE IS” and “WITH ALL FAULTS”. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
You give us permission to provide your Member Account information to service providers.
We can help You arrange for the transport and delivery of Your vehicle to Your destination by connecting You with our recommended third-party service providers. You agree that we may provide Your Member Account information (including without limitation Your contact information) to any third-party service provider to which we may refer You for shipping, transportation, or logistical services. Please see our Privacy Policy for more information on how You can manage Your data and communication preferences.
We are not responsible for any damage that occurs to your vehicle during shipping.
We are not liable or responsible for (a) any damage to or loss of Your vehicle (or any part thereof) that occurs in transit, (b) Your vehicle after it has been delivered to Your specified location, or (c) any discrepancy between the vehicle purchased through our Services and the vehicle delivered.
You understand and assume all risk of loss for any vehicle requested to be transported by any third-party service provider to which we may refer You. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
Separate Rules Governing International Sales and Transportation
Ownership of the automobile on which you have successfully bid or acquired through us does not transfer until arrival of your automobile at the International port of delivery. You are responsible for the transfer of ownership of your vehicle (including without limitation registration in your name, if applicable) and hereby release us from and agree to defend and indemnify us against any related liability, damages and losses. Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
The Storage Fee charge that is incurred if buyers do not promptly remove a vehicle from the Copart. No buyer may pick up a vehicle directly from any auction yard. You do assume responsibility for picking up the vehicle from the international port of delivery.
The “Sale Date” for any vehicle you purchase is the date on which you take possession of the vehicle at the international port of delivery. The “Sales Date” is not be the date on which your vehicle is picked up by the transporter for delivery to you but instead, the date of arrival of the automobile at the International port of delivery.
Once your vehicle arrives at the international port of delivery, you accept the vehicle “AS IS” and “WHERE IS” and “WITH ALL FAULTS.” Please review our general release and indemnity provisions in our Member Terms and Conditions for more information.
Transportation of the vehicle by ocean is subject to the provisions of the Carriage of Goods by Sea Act of the United States, 46 U.S.C. sections 1300-1315 (hereafter, “COGSA”), and all limitations of damages set forth therein.
Member Fees
The fees you may be charged for your use of our Services are listed below. Additionally, the Fees Calculator on each lot listing page will provide you with the estimated Auction Fees applicable to your vehicle purchase. However, please note that the Fees Calculator provides you with an estimate only, and that you are obligated to pay the amount stated on your invoice, even if it is more or less than the amount provided by the Fees Calculator. Unless otherwise noted, all fees are listed on a “per vehicle” basis.
Membership Fees
– Basic Membership = Free
– Premium Membership = 150CAD per year
– Premium+ Membership = 350CAD per year
MonsterAutoAuctions Auction Fees
– Basic Transaction Fee = 380CAD or 10% of purchase price, whichever is greater
– Premium Transaction Fee = 380CAD or 6% of purchase price, whichever is greater
– Premium+ Transaction Fee = 380CAD or 3% of purchase price, whichever is greater
– Documentation Fee = 125CAD to 380CAD (depending on your location and the title or ownership document of the vehicle purchased)
Copart Auction Fees
– Late Fees = 65CAD per day
– Storage Fees = Up to 65CAD per day, and variable based on Facility location and/or duration of storage (see Payment Rules & Policies)
– Incoming Wire Fee (International) = 32CAD per transfer
– Relist Fees = Copart’s Fee of the greater of 600CAD or 10% of the purchase price of the vehicle plus MonsterAutoAuction’s Transaction Fee, which is based on Your Membership type and listed above under MonsterAutoAuctions Transaction Fees
– Copart broker fee = 65CAD for every vehicle purchased through our website
Other Fees
– Auction Fees = Available on Copart’s website (using your login credentials) under Schedule C.
– Gate Fee = Available on Copart’s website (using your login credentials)
– Broker Fee = 65CAD
– Please note that some or all of the Copart Fees may be combined in the Fees Calculator on the lot listing page and on your invoice.
– Please note that the type and amount of any Copart Fees are beyond our control and may change without prior notice to you or us.